Terms & Conditions of Sale
Commercial conditions governing all trade sales, order acceptances, property title retention, and credit accounts with George Rye & Sons Ltd.
Important Notice to Consumers
These conditions do not affect your statutory rights as a consumer.
1. General Provisions
1.1 These terms of business set out below cancel all previous issues.
1.2 These terms apply to all orders placed with the Company and are subject to acceptance by the Company. No qualification or condition in any order form or acknowledgement shall override these terms unless expressly agreed in writing by a Director of the Company.
1.3 "The Customer" means the person, firm or Company with whom a contract for the sale of goods is reached.
1.4 "The Company" means GEORGE RYE & SONS LTD (GRS).
2. Prices & Settlement Discounts
2.1 All prices for goods and prompt settlement discounts are subject to alteration. Orders received but not dispatched at the date of alteration may be executed at revised prices at the sole discretion of the Company.
2.2 All prices are subject to the appropriate amount of VAT, which is shown separately on invoices.
2.3 Prompt settlement discounts are allowed only if payment is received no later than the due date specified on the invoice. VAT is calculated on the net total after discount.
3. Delivery & Risk
3.1 The Company will deliver goods to the address specified by the Customer. Upon delivery to a person appearing to have authority to sign for them, risk and responsibility for the goods shall vest in the Customer.
3.2 Any dispatch date or delivery time specified is an estimate only. The Company shall not be liable for any loss suffered by reason of failure to comply therewith.
4. Claims & Discrepancies
4.1 Non-Delivery: If goods have not been received within 14 working days of invoice date, immediate written notification must be made to the Company.
4.2 Shortage, Pilfering or Damage: External packaging must be examined in the presence of the Carrier. Shortages or damage must be recorded on the Carrier's sheet and notified in writing within 24 hours to the Carrier and the Company at Lunar House, Cramlington.
4.3 Monthly statements must be reviewed promptly; failure to notify disputed items within reasonable time constitutes acceptance of statement correctness.
5. Authorised Returns
5.1 The Company is under no obligation to accept returned goods without prior written consent.
5.2 The Company reserves the right to charge carriage on returned goods and requests that its own carrier collects authorised returns. Third-party carriage claims will not be refunded.
5.3 A restocking surcharge may be levied on non-faulty returned or refused goods.
6. Retention of Title (Property)
6.1 Legal and equitable title in goods remains with the Company until full payment for all outstanding balances has been received. Goods must be stored separately and clearly marked as Company property.
6.2 The Customer's resale authority terminates automatically upon breach of terms, insolvency proceedings, or overdue accounts.
6.3 The Customer grants the Company irrevocable authority to enter premises without notice to collect and remove unpaid goods.
7. Payments & Credit Administration
7.1 Account payments are due by the specified invoice date. Remittances by cheque or money order must be payable to George Rye & Sons Ltd (GRS).
7.2 The Company reserves the right to demand immediate payment of any account at its absolute discretion.
7.3 Late payment interest may be charged on overdue balances at 2.5% per annum above the Barclays Bank PLC base rate.